* If the LEDs blink, or the computer beeps, but it does not start, go to HP Notebook PCs - Troubleshooting LED Blink Codes or Beep Codes During Startup or Boot. I would personally suggest you contact our HP phone support team for available service options. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Once it shut off I pushed the power button again but the screen stayed black, and then the caps lock light started to flash. then a SHORT (MINOR) signal category, WHITE LED. (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...). Laptop not turning on, power LED on for 15 seconds - ASUS: Solved! ... Power button LED blinks 2 times with 2 beeps. They will be happy to assist you immediately. To provide an accurate solution, I'll need a few more details: Is there a light on the power button, keyboard and/or the charger port? † The opinions expressed above are the personal opinions of the authors, not of HP. Component is not reachable by BIOS in certain time limit. In the meantime, you perform the below steps: If the computer does not start, the LED lights do not glow, and the display is black, you can perform one or more of the following actions to resolve the no power issue: (Click on the blue letters to get more details about each step), 1. I understand you have tried the steps suggested and still having the issue, this clearly indicates a hardware issue with the PC. Step 4. Welcome to the HP Forums I would like to take a moment and thank you for using this forum, it is a great place to find answers. It is always a privilege to work with tech-savvy customers like you. Scroll down and click: HP contact options - click on Get phone numberCase number and phone number appear. Thank you for posting in the HP Support Forum. that'll help us and others see that we've got the answers! I genuinely hope the issue gets resolved without hassles and the unit works great. Upgrades include a anti-glare 15.6" screen and a finger print reader. The light did five long and three short flashes, then started the cycle again. 5. Hello , i have a problem with my HP notebook Laptop, The power button is blinking , and also the led of the charging port (just when its plugged in). You get a LONG (MAJOR) signal category, RED LED &. Turn on the computer. I tried it again and I got the power back on. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. As I understand the computer is not turning on or is displaying only a black screen and the battery isn't charging either. Didn't find what you were looking for? Create an HP account today! Didn't find what you were looking for? Major – the category of the error; Minor – specific error in that category. Power button LED blinks 10 times with 10 beeps Disconnected AC adapter from the laptop. First:- Turn off the computer, press and hold the PWR button for 4 seconds. If the battery is integrated and does not have a latch to release it then leave the battery inside the laptop. You can see the computer Power button light blinking but nothing comes up on the screen. Power off the laptop. If the information I've provided was helpful. You may need to reseat your RAM, HDD or power connection, your systemboard may also be bad or your BIOS is corrupt. I don't know how to contact HP in Jordan i dont find where i have to go ,if you know how please tell me . By using this site, you accept the, Simply ask a new question if you would like to start the discussion again, Troubleshooting LED Blink Codes or Beep Codes During Startup or Boot, Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot. Can you tell me , what kind of repair you did to the motherboard. Test the power from the AC wall outlet to the notebook connector, 4. give us some reinforcement by clicking the solution and kudos buttons. Check that the lid switch moves freely. This morning I noticed there was a black, almost grainy looking, screen covering a part of the toolbar/hotbar. First off, Hats off to you for a job well done as you have tried the basic troubleshooting steps and checked settings on the unit, before posting the query in the HP forums. Ask the community. Press and hold the power button for 15 seconds. * If the LEDs glow but the computer does not start on either battery or AC power, go to Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot. I tried all of it (exept the last one- I don't have another monitor) but the computer still wont turn on. The 5-3 combination indicate a Main (Mother) Board failure, which is terminal. After I press the power button for 15 seconds the lights stop, but then when I try to turn the laptop back on the lights start up again. I'll be more than happy to help. I'm not sure what it was or what I did for that to happen. 1.Disconnect the power cord from the rear of the printer. it seems a bit slow and quiet you can almost guarantee that there is not enough power getting through.